Top 10 WordPress Support Services in 2018

 

With a lot of WordPress Support Services available, how do you know which one is best for you?

Well, we’ve taken out the ten top-ranked services (IN NO PARTICULAR ORDER) below with some high-level details you should know about. Save time in conducting initial research and use this information to narrow down your choices.

Maintainn

Pricing: $49/month and up
Target Customer: Businesses of all sizes
What You Get to Start: Website staging, data migrations, custom development, backups, WordPress updates, 24/7 security monitoring, personalized support (during business hours)
Special Notes: Maintainn has a lot of impressive features: a nice-looking website, a friendly looking team of developers, numbers showcasing how many websites they’ve worked on, and a list of clients that showcase their breadth of experience (Microsoft is one of them).

 

WP Tangerine

Pricing: $147-$249/month
Target Customer: Small businesses, medium-sized businesses and up
What You Get to Start: 24/7/365 support, unlimited tasks, detailed notes on jobs, valuable website/business tips,
Special Notes: These guys are busy! They have completed 10,000+ jobs in the last three years and have great team members in the United States who offer 24/7 coverage. You get assistance with small jobs/fixes, WordPress upgrades, plugin updates, security maintenance, design, content, etc.

 

WP Fix It


Pricing: $39/issue or $57/month
Target Customer: Websites that require infrequent but major fixes
What You Get to Start: Unlimited 24/7 support, major issue fixes, daily backups, stable hosting, security protection, software updates
Special Notes: This company is interesting. For the most part, their big sell is the WordPress issue “fix”. So if you need help with serious problems (white screen of death, website migration, code clean-up, etc.), they can help with it for a per-issue fee. They do also offer managed support services, but it seems more like an afterthought, so only go with WP Fix It if you’re more interested in one-off assistance than ongoing support.


WP Site Care

Pricing: $79-$999/month
Target Customer: Businesses of all sizes
What You Get to Start: 24/7 security monitoring, daily backups, WordPress updates, WordPress tutorials, real-time activity tracking
Special Notes: WP Site Care is one of the more expensive services featured here and is definitely catering to businesses with more spending power and who expect to get a lot for their money. They have a lot of glowing reviews, a steady social media presence, a blog, and a newsletter—all signs that these guys really know what they’re doing.

 


Barrel Roll

Pricing: $49-$299/month
Target Customer: Businesses of all sizes
What You Get to Start: Automated backups, WordPress and plugin updates, 24/7 security monitoring
Special Notes: Pricing seems a little high for the amount of support Barrel Roll offers in the basic support level. However, they do have a professional looking website, testimonials, and very straight-forward and transparent messaging about who they are and what they do, which is a good sign they’ll be as equally responsible and professional to work with.


Cinch Web Services

Pricing: $49-$149/month
Target Customer: Small Businesses, eCommerce, Corporate

What You Get to Start: 24/7 security monitoring, daily backups, malware removal, software updates
Special Notes: Most of the support services you’ll read about here offer their support to “businesses of all sizes”. However, Cinch seems to really know their audience and how to cater to different business’s needs. By honing in on three different segments, they offer more specifically tailored services based on your unique website needs.


WP Maintainer

Pricing: $99/month
Target Customer: Businesses of all sizes and website designers
What You Get to Start: WordPress upgrades, plugin updates, scheduled backups, security monitoring and cleanup, preventative audits, discounted site customizations
Special Notes: WP Maintainer makes it very simple: one plan, one price for everyone. Their offerings seem to be pretty comprehensive and cover all the essentials you’d need from a managed support services provider. There isn’t any mention though regarding how responsive they are, so it’s safe to assume that you’ll only get assistance during business hours.

GoWP

Pricing: $39-$295/month
Target Customer: Small Businesses, Agencies
What You Get to Start: unlimited support for small tasks, security monitoring, experienced support (during business hours), month-to-month plans, core and plugin updates, daily backups, WordPress tutorials
Special Notes: It looks like this company is relatively new (founded either this year or last). While they do have a decade of experience working for a web agency, it’s important to note their relatively new experience running a WP support services company, which may indicate that their level of support and responsiveness may not match others who are more well-established.

 

ClickWP

Pricing: $25-$60/month
Target Customer: Bloggers, Small Businesses
What You Get to Start: Basic tech support, daily backups, plugin and core updates, security and monitoring, email support, access to themes
Special Notes: These guys are very clear that they themselves are a small business and want to cater to the small business in need. So while they only offer the basics in technical support, they do have a few added features like server management, Google services, Facebook analytics, and email marketing.


FixMyWP

Pricing: $50/month and up
Target Customer: Businesses of all sizes
What You Get to Start: WordPress updates, plugin updates, spam cleaning, database optimization, backup, 24/7 email support
Special Notes: Pricing for these services is a little high for the level of support you get. Most of the starter services are weekly maintenance, so unless you’re willing to pay over $100/month, you may not receive the amount or frequency of support you were looking for.

 


Conclusion


Your business is important. Your website is important, too. You can try to find a balance between managing your business and managing your website, but that probably wouldn’t be the best use of your time.


As you can see from the list above, there are some affordable as well as comprehensive WordPress support services just waiting to help you with your website.

You shouldn’t have to do it all on your own. When you’re ready, take your time to research the available resources and call a few of them up. If you get a good vibe from their website, you feel a bit more at ease after speaking with one of their representatives, and the price is right, you may have just found the support “team” that will help you take your website (and business) to the next level.

As far as we’re concerned, there is no clear winner here. All of these companies provide a set of services that are meant to help relieve the burden of managing your WordPress website on your own. What may be right for another website may not be right for yours, so take the time to research these services before making any solid commitment to one over the other.